Frequently Asked Questions
Everything you need to know about luxury living and seamless shopping.
What is the standard lead time for furniture delivery?
In-stock items typically ship within 7-10 business days. For custom upholstery or made-to-order pieces, lead times generally range from 8 to 14 weeks depending on the manufacturer.
Do you offer white glove delivery services?
Yes, we offer premium White Glove Delivery which includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
Standard decor items can be returned within 30 days of receipt. Due to their custom nature, special order furniture and final sale items are non-returnable and non-refundable.
Can I request fabric or leather swatches before purchasing?
Absolutely. We recommend ordering swatches to ensure the color and texture meet your expectations. You can request up to five complimentary swatches through our textile portal.
Do you offer interior design consultations?
Yes, High Fashion Home provides professional design services. Our stylists are available for in-store consultations or virtual appointments to help you curate your perfect space.
How do I track the status of my freight shipment?
Once your order leaves our warehouse, you will receive a confirmation email with a tracking number and the contact information for the specialized freight carrier handling your delivery.